Peerless Institute will refund online exam purchases within 15 days of the purchase date for any reason.
Peerless Institute will refund study guide book purchases within 30 days for any reason, provided that the product is in NEW condition and is VOID of any marks, dog ears, scratches, notes, or any other damage that make the product unable to be resold. All return shipping costs are the responsibility of the customer.
Delivery / Shipping Policy
Peerless Institute will ship all products via USPS by 1 pm Pacific Standard Time on the day of receipt of orders received by 5 am Pacific Standard Time.
All orders received after 5 am Pacific Standard Time will be shipped the following day.
Peerless Institute will ship to any location served by USPS.
OVERNIGHT orders MUST be received by 1 AM to be shipped the same day. A SIGNATURE is REQUIRED for overnight orders.